Responds to in coming customer/'provider' inquiries and complaints while entering data in a call center environment. Researches information, resolves issues and explains eligibility claims, appeals, and reprocessing of claims to billing providers; makes outbound calls to providers; logs all customer calls Returns claims, when necessary, with a write up, indicating

Basic qualifications/experience (the required qualifications which are critical to be considered for the position Selected applicants will be subject to a government “Secret Clearance” and private background investigation and must meet eligibility requirements for access to Classified information. Must be a U.S. Citizen [EP1] . Available to work flexible hours

Assist the laboratory operations and ensure customer success in a key role in the sample flow process within the Customer Success Department. Sample Receiving/Login Associates engage in a variety of client centered tasks such as receiving and logging in client samples, greeting clients, addressing and routing client questions and concerns, assisting in the creation of rep

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences for our guests

John Marshall Bank has an immediate opening for a Customer Service Representative to join the team of qualified banking professionals at our Woodbridge Branch location. The primary responsibilities of this position are to perform daily teller duties and assist new and existing customers in the opening of a variety of new accounts, including checking, savings, certificate

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go getter attitude, great communication skills, and cross team collaboration. If you're able to think quickly on your feet, love to solve operationa

Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experi

Ensure that all passenger inquiries and complaints are handled accurately and professionally. Follow up on behalf of the GM that all complaints are properly reported and investigated, with appropriate action taken to prevent a recurrence. Handle any escalated customer issues or complaints. Work closely with the Lost and Found Coordinator to handle the administration and r

The Director of Patient Access is responsible for the effective and efficient operations that support processes in place to facilitate expedient access to quality healthcare services for Bridgepoint Healthcare District of Columbia locations. The Director of Patient Access will inform and execute the strategic direction and brand of patient access for Bridgepoint Healthcar

Manage and direct all aspects of customer care. Schedule and supervise daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer care. Ensure that work is in compliance with City or County requirements and building codes. Maintain records of all Purchase Orders. Approve all trade partner invoices upon sa

Supports the sales team to manage and grow assigned accounts in line with the organizational strategy, goals, policies and processes. Key Responsibilities Maximizing the impact of transactional sales through effective probing and lead qualification. Providing a personalized service and building relationships with customers. Tracking competitor information and market trends

As a Representative of our Customer Service team, you will interact with our customers to troubleshoot and solve basic technical issues and provide information about Brivo's products and services.This remote position is based in the US, working the 11 30 am 8 00 pm EST shift. Responsibilities Serving as a customer advocate and interacting with internal teams to solve cust

Staffs the work order desk. Receives work order requests in person or through radio, telephone, and written/electronically submitted. Clarifies work requirements prepares/edits the request. Logs requests and reviews logs from other shifts to identify items that need work requests. Determines work request service priority and identifies general actions needed and appropria

Recognized by the city of Alexandria as a Gold Employer, State Department Federal Credit Union is committed to providing the very best in opportunity and professional development. Headquartered in Alexandria, Virginia with assets exceeding $2.8 billion dollars, we recognize that our people make it happen. We are dedicated to attracting and retaining top talent to ensure o

Customer Service Representative Job Locations US VA Manassas Role Type Hybrid Department Customer Service Job ID 2024 3754 Overview Ready to shape the future of science and global health? ATCC, a pioneer in biomaterials manufacturing, is seeking a Customer Service Representative for a hybrid role based in Manassas, VA, working 8 30 am 5 00 pm each day 4 days from home and