DataDirect Networks (DDN.com) is a leading global provider of data storage and data management solutions at scale. We accelerate AI and High Performance Computing workflows and applications in data centers, private and public clouds, and at the edge. Thanks to our technology, over 11,000 customers realize significant efficiencies in their GPU and CPU compute farms, substantially reducing their data center power consumption and footprint. Utilizing highly optimized flash technology and AI-enabled software, our products power some of the largest and most demanding customers in the world in fields such as autonomous driving, AI chatbots, healthcare, financial services, manufacturing, energy, government, public sector, and research institutions, as well as generative AI and data analytics applications.

DataDirect Networks Inc. (DDN) engineering organization is seeking a highly focused, self-motivated, innovative, and goal-oriented engineer to fill the role of Systems Test Engineer based in our Columbia, MD office. The primary role is system level testing of DDN storage with File Systems and Networking as well as manage complex customer issues escalated from Technical Support group. The prospective candidate must have strong technical skills in systems testing including test case development, test set management and proven problem-solving skills. This role will involve recreating and resolving product issues on a day-to-day basis. This is a multifaceted role that require collaboration with other team members, developers, technical support personnel as well as with other product teams who are spread around the globe.

The prospective candidate must have good analytical, development and debugging abilities. The skills in terms of system knowledge are crucial for this role.

As a Systems Test Engineer, the primary focus will be to support Continuation Engineering's development activities, triaging customer escalations, identify areas where the testing is inadequate or inappropriate.

Responsibilities include but are not limited to:

Triage customer escalations, defect tracking and bug fixes.
• Take ownership of customer cases, validate technical aspects, and drive it to resolution with root cause and necessary modifications to the product.
• Analyzing hardware/equipment issues and troubleshoot.
• Create, modify, automate & execute specific test cases based on the customer escalations.
• Develop, automate & execute system and software test cases based on the QA process for the periodic maintenance of the releases to ensure delivery of quality code.
• Review the product test plan and help in identifying test gaps and fix them.
• Understand customer requirements and work towards enhancing the product quality and customer experience by improving reliability, serviceability & usability.
• Review and provide necessary feedback to the documentation team for software/firmware releases.

Requirements/Qualifications:

• 1+ years of experience in system and software test methodologies, QA processes and software release management.
• Experience in software testing (manual as well as automation) and product support.
• Familiar with functional and structural testing techniques.
• Good scripting skills with hands-on experience with Python. Knowledge and experience with Perl & Shell is also highly desirable.
• Essential to be able to work on Linux based systems and tools.
• Very good knowledge of computer networking is essential. Knowledge of Infiniband, Fibre channel and Omnipath technologies will be a plus.
• Knowledge of storage industry, cloud storage, cloud computing, data center operations is desirable.
• Knowledge of large-scale file systems like GPFS, Lustre is a major plus.
• Knowledge of software programming using C is a plus.
• A Bachelor's degree in Computer/Electronics/Instrumentation Engineering or Computer Science or equivalent experience(Required).

Salary Range: $58,000 - $75,000

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.