Job Description Summary: | The Overnight Library Coordinator, Access Services provides daily supervision of Access Services operations to ensure the quality of service expected by library patrons and other library departments. Assists Access Services Managers in providing initial and ongoing training, development, and evaluation of the Access Services wage staff. Engages in problem-solving and decision-making in relation to library policies and procedures patron inquiries and complaints, however, escalates complex questions to management; utilizes a variety of technological systems to perform routine record maintenance activities. Oversees Access Services activities by monitoring desk schedule and directing staff in providing services which include: registering patrons, checking out and renewing library and consortium materials, collecting library fines/fees and recording payments in the library integrated database, issuing library cards; responding to inquiries and directional questions, and making appropriate referrals; signing in visitors and verifying patrons. Handles facility requests in the absence of Library Operations team during evening and weekend shifts. The Access Services Department manages four (4) major functions of the Gelman Library: Circulation Services, Resource Sharing, Entrance Services, and shelving.
This position:
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. |
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Minimum Qualifications: | Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. |
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: | |
Preferred Qualifications: |
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Typical Hiring Range | $19.29 - $25.13 How is pay for new employees determined at GW? |
Campus Location: | Foggy Bottom, Washington, D.C. |
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College/School/Department: | University Libraries |
Family | Libraries |
Sub-Family | Library Services - Staff |
Stream | Service and Support |
Level | Level 3 |
Full-Time/Part-Time: | Full-Time |
Hours Per Week: | 40 |
Work Schedule: | Wednesday - Saturday, 9pm-8am |
Will this job require the employee to work on site? | Yes |
Employee Onsite Status | On-campus (in person) |
Telework: | No |
Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search |
Special Instructions to Applicants: | - Employer will not sponsor for employment Visa status. - The schedule hours would be a combination of different shifts and would be determined by the hiring manager. |
Internal Applicants Only? | No |
Posting Number: | S012875 |
Job Open Date: | 05/03/2024 |
Job Close Date: | |
If temporary, grant funded or limited term appointment, position funded until: | |
Background Screening | Successful Completion of a Background Screening will be required as a condition of hire. |
EEO Statement: | The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. |