Position Summary:

NRECA's Education, Training & Events team designs, delivers, and facilitates high-impact learning experiences and events-both online and in person--that empower cooperative leaders and staff to guide their organizations and communities into the future. The portfolio includes certification programs, a robust education curriculum of 100+ courses, leadership development programs, a trade show, thought leadership events and multi-day conferences.

Essential Duties and Responsibilities:

• Provides multi-level and cross-functional assistance to both on-site and online education programs designed to enhance the knowledge and effectiveness of NRECA member system directors and employees.
• Provides program support and front-line customer service and support by serving as a main point of contact for client inquiries about education and training programs
• Serves as primary host for online Education Program Manager, Education Services.
• Collaborates with the Education Program Manager, Education Services on growing our NRECA-hosted training events, such as ordering manuals, preparing event materials, communicating with members (phone and email), coordinating with registrar on production of name badges, scheduling and set-up of online training events providing real-time technical support during online training events, etc.
• Course Material Updates - Uses InDesign software to revise and update existing training course materials as directed by program managers (training will be provided).

Direct Reports to this Position:

N/A

Formal Education Required:

High School diploma or GED required, Associate's in any field preferred.

Experience and Certifications Required:

5+ years' experience in providing administrative support related to training and conferences.

FLSA Status: Non-Exempt

Knowledge, Skills and Abilities Required (as demonstrated by prior work experience):

• Excellent organizational, written, and verbal communication skills
• Ability to manage competing deadlines and multiple projects at various stages using effective organization skills and attention to detail.
• Ability to listen and interpret member needs, and de-escalate difficult member calls, while at the same time researching the issue and applying broad business and technical knowledge to meet the member's satisfaction.
• Ability to work with a wide variety of people to foster cooperation in sharing information and materials.
• Ability to use training delivery and support systems such as event management systems, learning management systems, web conferencing and other online delivery platforms
• Ability to communicate, both verbally and in writing, with a diverse membership, employees and/or vendors in a clear and precise manner.
• Ability to use Microsoft Office tools (Excel, Word, Outlook, Power Point) in the day-to-day essential duties of the job.
  

Essential Physical Requirements: -

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading.
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Additional Requirement:

The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail humanresources@nreca.coop or call: 703-907-5992 - NRECA Arlington Human Resources. Please call 402-483-9275 - NRECA Lincoln Human Resources, for Lincoln, NE employment opportunities. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The U.S. Equal Employment Opportunity Commission (EEOC) recently released the '' poster, which updates and replaces the previous "EEO is the Law" poster and "EEO Is the Law Poster Supplement".

Pay Transparency Non-Discrimination. NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

E-Verify. As a Federal Contractor, NRECA is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: .

For more information about life at NRECA please visit .