Related Hudson Yards Management is the brain, heart and soul of Hudson Yards. Just as Hudson Yards is transforming the world's most spectacular skyline, Related Hudson Yards Management is reimagining community. We are a collaborative force driven by expertise, ingenuity and passion. We pay attention to our tenants in a way that shatters tradition. We understand who they need us to be and where they need us to be, even before they do. Equipped with an ever expanding range of amenities and resources, we strive to help our tenants be productive and happy. Wherever we are today, we are committed to be in a better place tomorrow. Where do we draw the line? We don't.
Job Location: Hudson Yards/Lower Commercial Lobbies and/or Plazas
Work Schedule: Monday - Friday (8:00AM - 5:00PM)
The Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to Hudson Yards; they set the tone of the experience each customer is going to have as they cross the property's threshold.
The Brand Ambassador post is positioned strategically throughout the Hudson Yards neighborhood to best serve the customers who visit and experience it. The post may be in the plaza of their specific building, when the weather allows, or right inside the revolving doors of their lobbies during inclement weather. Other posts are in the Public Square and Gardens, and near entrances to The Shops and Restaurants.
In addition to setting the tone, brand ambassadors curate experiences for our customers, weaving together meaningful activities based on what they have learned during their conversation with the guest. The brand ambassador is responsible for driving foot traffic into our properties, generating interest in our retailers and the product and services they offer, making dinner reservations, speaking about featured artists, securing ground transportation to and from Hudson Yards, and for following up with customers as they conclude their visit.
In short, brand ambassadors are the first and last Hudson Yards associate every customer encounters as they enter and leave the neighborhood.
Key Responsibilities
Teamwork
Operations
Compensation:
$25.00 / hour
Benefits:
Key Role Skill Set
Education and Professional Qualifications
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers - RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we've been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you're encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.
Related is an Equal Opportunity Employer
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