For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla

For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla

As an Associate Product Manager at PointClickCare, you are responsible for working directly with the Engineering and Product teams to deliver products with an amazing experience to end users and customers. You create and maintain a healthy backlog for the team while ensuring a successful and tactical execution for Product and Operations. In this role, you will partner wit

Analyzes scope, creates project plan, manages, monitors and controls multiple externally facing customer implementations of our software. Executes the project budget, team resources, communications, and project plans to deliver on time, on budget and within scope. Anticipate and address barriers to project success. Identify and resolve risks and issues in a timely manner.

Reporting to the Director, Operations, Senior Care & Sales, the Shared Service Specialist will be responsible for supporting the Customer Success organization. You will be exposed to all facets of the Customer Success team and will develop solid relationships with your own team and cross functionally. Position Location Position is open to Head Office, Mississauga, or Remo

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in app communications

Perform research, experimentation, and related engineering to design, build and evaluate machine learning and NLP based models to be deployed into production environments, Tasks may include (for example) data collection, data cleaning, data analysis, model training, development, and evaluation, and scaling up the system. Required Experience Master's degree or equivalent e

Lead detail business discoveries to confirm business goals and understand current business practices Design and develop best practice workflows that align with the unique requirements of payer and provider organizations that support project goals and outcomes Work hand in hand with care teams to ensure seamless integration of our software solutions into their existing wor

As part of the Professional Services, Practice Delivery team , the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long Term and Post Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparen

As part of the Professional Services, Practice Delivery team , the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long Term and Post Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparen

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand

Analyzes scope, creates project plan, manages, monitors and controls multiple externally facing customer implementations of our software. Executes the project budget, team resources, communications, and project plans to deliver on time, on budget and within scope. Anticipate and address barriers to project success. Identify and resolve risks and issues in a timely manner.