for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

for this role include but are not limited to Work with a global team of stakeholders to understand requirements and define the product release and QA strategy, which includes all integration, functional, performance, stress and stability testing of a distributed system. Review solution requirements from a quality assessment point of view and participate in feature test sco

for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

The essential duties and responsibilities include but are not limited to Ability to work Flexible Weekly shifts, which may include weekends. Resolve Lustre file system issues on large, scalable customer systems and ensure customer satisfaction. Create test plans and procedures for customer upgrades and troubleshooting. Work with engineering for enhancing product quality u

Design, develop, and test firmware features for the SFA storage controllers. Isolate and resolve defects. Collaborate with local and remote team members. Be involved with all phases of the development life cycle including design documentation and unit test implementation as required. Be involved with the design of new SFA platforms. Requirements BS or MS in computer scien

Serve as the technical point of contact for DDN's high priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehen

Serve as the technical point of contact for DDN's high priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehen

Lead the team responsible for all new technology evaluations, ensuring comprehensive industry evaluation and testing occurs and results are distributed to the appropriate teams Lead a multi site team ensuring employee performance, workload management, and on time delivery of projects and products and execution of DDN Infinia roadmaps Collaborate with other executives, pro

for this role include but are not limited to Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support. Act as the DDN account executive interface for determined individual accounts and provide the central point of contact for channel generated opportunities within DDN AE assigned accounts. Establish th

for this role include but are not limited to Drive new business through strong partner and customer contacts and industry knowledge. Create and maintain a customer pipeline, hitting revenue goals and growing the territory. Meet committed sales numbers on a quarterly basis. Build relationships with Channel and OEM partners to grow brand presence to end users. Establish exec

Become an expert user of EXAScaler and Lustre. Triage, diagnose, and troubleshoot network related issues with the EXAScaler appliance and Lustre file system in production customer environments. Provide technical support to Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. Design and deploy internal lab

CI/CD Automation framework improvement, maintenance and triaging. Development and implementation of processes for improvement in testing. In depth traceback analysis for triaging pipeline failures. Jenkins maintenance including hardware and software to support pipeline. Improvements/maintenance of user tools and interfaces. Participation in scrum team for Continuous Integ

Partner closely with the Executive management team and VPHR as a trusted advisor by providing consultative support on all aspects of executive level recruitment to the Leadership team Develop and implement comprehensive and innovative search strategies to ensure highest quality candidates are sourced and hired quickly Understand the technology sector and specific role to

Work closely with DDN Support, product Management, Engineering, Support and other shared resources to ensure the success and business continuity of an assigned customer account. Work to support project management, technical account management interfacing with the customers Site Reliability Engineering team (SRE). Define and document processes and best practices. Ensure th

Always take care of the customer. Customer Satisfaction is job #1. Leverage internal technical expertise, knowledge base, scripts, log files, and other internal tools, to provide the most effective solutions to customer issues. Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans Escalate cases to other more